Bachelor spécialisé Client Advisor

Bachelor spécialisé Client Advisor

Établissement
Autre établissement du supérieu...
Ville
Paris
Durée
12 mois
EIML Paris - Ecole internationale de Marketing du Luxe

The Client Advisor program proposes a one-year contract of professionalization / apprenticeship - alternating 3 days in stores in Paris or its suburbs and 2 days in EIML Paris - from September 2020 as a Client Advisor in one of the Maisons of the LVMH group including Berluti, Celine, Chaumet, Christian Dior Couture, Fendi, Fred, Givenchy, Guerlain, Hublot, Kenzo, La Samaritaine, Le Bon Marché, Louis Vuitton, Parfums Christian Dior, Rimowa, Sephora or TAG Heuer.

The Client Advisor missions include:

  • Process a sale in a confident and professional manner.
  • Engage with clients to develop long-term relationships, leveraging different clienteling tools, in order to foster brand loyalty.
  • Contribute to successful commercial results.
  • Acquire cross-selling techniques and know-how.
  • Learn and master brand and product knowledge.
  • Be able to create a unique and unforgettable in-store experience.

The training program is provided by EIML Paris, bringing a new approach to vocational education training. It offers a level 6 RNCP Certificate accredited under the French Ministry of Employment delivered by EIML Paris and the IME Certificate of Excellence. Skills and knowledge are assessed, equally, in two distinct ways: continuous assessment and final evaluation. Continuous assessment is organized over the teaching period. It can be based on assessment tests, practical cases, research work and / or oral presentations to be carried out individually or in groups. The final evaluation tests are organized outside the course sessions. If necessary, it can relate to a case study, the realization of a project, the writing of an activity report and / or an essay, a role-playing in a professional context. One academic year corresponds to 60 ECTS-credits. The LVMH Maisons organize in addition exclusive IME Master Classes.

The training at EIML Paris is free of charge for the apprentices.

For applying, you must have completed a two-year technical or university degree (BAC+2) or a three/five-year university degree (in arts, social sciences, languages…). You have to be enthusiastic, service oriented, passionate about luxury and sales, results oriented and have a proactive and positive attitude. A fluent level in French and English is mandatory, the knowledge of another language such as Mandarin, Russian, classical Arabic, Japanese, Thai, Korean, Italian or Portuguese is a plus.

Bac +3 Alternance Bachelor Paris
Source digiSchool - 2020

Bachelor Client Advisor

Présentation de Bachelor spécialisé Client Advisor

Bachelor Spécialisé en 12 mois

LUXURY RETAIL MANAGEMENT
  • French etiquette
  • Sales techniques in perfume
  • Sales techniques in fashion
  • Sales ceremonial in luxury
  • Cross-selling in luxury
  • Sales forecasts and logistics
  • Store management and KPI
  • Potential and ledership
  • Distribution law
  • Sales team management
  • Writing technics and e-mailing
  • Introduction to accounting
LUXURY PLAYERS AND CODES
  • Key market players
  • Luxury codes
  • Fashion History
  • Workshops: leather, textile, gemmology, wine
MARKETING ET DIGITAL MARKETING IN LUXURY INDUSTRY
  • Principles of marketing
  • Principles of communication
  • Brand Identity
  • Visual identity
  • Digital experience in store
  • Intercultural management
BUSINESS TOOLS
  • English (TOEIC)
  • LV2: Chinese
  • Operational report
  • International small talk
  • Word, Excel, Powerpoint
  • Software: Word, Excel, Powerpoint

Conditions d'admission

Conditions d'admissibilité :

Pour accéder à la formation il faut être titulaire du Bac quelle que soit la spécialisation, et être doté d’une  réelle attirance pour l’univers du Luxe.  



•   en 3e année : titulaire d’un Bac+2



Conditions d'admission :



•   Etude du dossier.



•   Test écrit composé de 3 épreuves :
QCM d’anglais, QCM d’aptitudes générales et QCM de test de logique.



Entretien oral de motivation.

Débouchés

DÉBOUCHÉS


  • Client advisor




  • Conseiller clientèle




  • Sales assistant




  • Store manager assistant




  • Assistant responsable d’espace




  • Assistant commercial




  • Assistant chargé des relations client




  • Personal shopper




  • Assistant showroom




  • Assistant responsable gestion de la relation client




  • Assistant responsable de formation retail

Contacter l'établissement

  • Site internet : http://www.eiml-paris.fr
  • Téléphone : 01 53 95 16 00/01
  • Adresse : 35 Quai André Citroën 75015 Paris
  • Afficher la carte

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